Hospital Carers Support Advisers

About the Role

Working in partnership with hospital colleagues on specific wards you will Identify and support unpaid / family carers (including young carers) in the hospital setting.

You will also engage with hospital Health Care Professionals so that they are aware of our services.  You will act as an advocate where appropriate, attending multi–disciplinary meetings, hospital discharge meetings and writing letters and making phone calls on carers’ behalf and encouraging self-advocacy.

This role is based within the hospital with some home working for case management and administration purposes.  The post holder will also occasionally work from other locations within Surrey, such as community buildings, other hospital settings and our offices in Burpham, Guildford.  For funding reasons, these posts are initially offered on a fixed term contract up to 31 March 2025.

There are two posts available

• one full-time post (36 hours) at East Surrey Hospital
• one part-time post (21.6 hours) at Epsom Hospital

Learn more about the role in ‘Day in Life’ of Naheeda, ACS Hospital Carer Support Adviser

About You

You must have experience of working with and advocating for adults and families and have an understanding of carers rights.  You will have knowledge of legislation relevant to carers and disabled people. You will be a confident communicator and be able to run training and information sessions to groups.

As you will be working in a hospital setting, ideally you will also have an understanding of clinical ways of working, so that you can establish a presence in this busy, changing environment.

This role is subject to an adult enhanced DBS check.  East Surrey Hospital may also request that you complete additional recruitment checks (such as health checks) as a condition of working in the hospital setting.

As you may be required to attend meetings, groups and events across East Surrey or at our offices in Guildford and therefore a driving license and use of car is required.

We are committed safeguarding and protecting all children, young people and vulnerable adults.  As part of this commitment we implement robust recruitment practices, including reference and enhanced DBS checks.

About Us

Action for Carers Surrey has a vision ‘that every unpaid carer in Surrey is heard, valued and supported.’ We are a committed, local charity determined to make a difference to young and adult carers across Surrey.

Our values are Focus, Inclusion, Respect and Excellence.  By keeping to our values, we are able to provide an innovative, high quality and compassionate service to carers in every community in Surrey, making a real difference to their wellbeing.

To apply

To apply, submit your CV to [email protected].  We may shortlist and interview prior to the closing date, so we would encourage you to apply today.

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