Emergency planning

Emergency planning

Being prepared for emergencies is always a good idea as a carer. Take a look below and help put some of your worries to rest.

Help on getting yourself prepared

Carers Planning Form

Being prepared for emergencies is always a good idea as a carer. It helps to think about things like which family members, friends and neighbours could help in an emergency. A key resource for being prepared is a Carers Planning Form.

An Emergency Plan is a really useful document where you put all the information about your caring role in one place.

So should you become unwell yourself, or be unable to care for whatever reason, it’s clear exactly what needs to be done if somebody else needs to take over. Having a plan can also help you feel less worried.

We have a blank Carers Planning Form for you to use. It covers:

  • Emergency contacts
  • The tasks you do
  • The needs and behaviours of the person you support
  • Medication
  • Equipment, etc

Download our Carers Planning Form in WORD

Download our Carers Planning Form as a PDF

Or call us on 0303 040 1234 and we can post it to you.

Write very clearly, or type, and avoid abbreviations. Try and be as detailed as possible.

Emergency service from Crossroads Care

Charity Crossroads Care Surrey have support to help in an emergency.

Firstly, you can register with Crossroads for its Emergency Service. You can use ACS’s Carers Planning Form (above) to help you when completing your registration.  This will give you a special card to let others know you are a carer in case of emergencies and emergency support for up to 48 hours.

If you need a referral for this service, then contact us, but you can go direct.

More information here https://crossroadscaresurrey.org.uk/emergencycareplanservice/

You can also request a Carers Card, which lets others know that you’re a carer, and provides some discounts. Contact Crossroads for more information. Email [email protected] or call 01372 869970.

All about Me Form – Hospital Stays

If the person you care for has difficulty communicating, or has a condition such as dementia or autism that might make a hospital stay particularly challenging, please consider using our ‘All About Me’ form.

This simple form outlines the person you care for’s likes and preferences,  as well as containing some information about them. Ideally then Hospital Staff are better informed, and the carer for’s hospital stay can be less stressful.

All about me form

‘Message in a Bottle’

Meesage in a bottle scheme with stickers

The Lions Club Message in a Bottle is a scheme where you store important information in a bottle in your fridge. You display one sticker on the inside of your front door and one on the fridge and emergency professionals know to look for them.

If you would like one, contact our Carers Information Centre on 0303 040 1234.


Gas, water, electricity – getting priority support

From keeping water running for drinking and washing hands, to charging medical equipment or mobility scooters, to staying warm, it’s vital to keep utilities going in the event of a problem with your gas, electricity or water supply.

If you or the person you care for are classed as ‘vulnerable’, you can be put on your utility company’s ‘Priority Services Register’, meaning your home will be prioritised in terms of getting emergency supplies and repairs. You’ll also get other benefits, such as advanced notice of planned power cuts or interruptions to water supply, help with accessing prepayment meters, receiving bills in an alternative format and more.

People who may qualify for this service:

  • are of pensionable age
  • are disabled or chronically sick
  • have a long-term medical condition
  • have a hearing or visual impairment or additional communication needs
  • are in a vulnerable situation
  • have young children under the age of five

To find out more about Priority Registers, contact each of your utility providers – their contact details will be on your bills.

Register with us

Register with us to access all kinds of free support and information.

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