Our vision, mission and values

Our vision, mission and values

We are a charity for carers, led by carers, with a clear vision and mission.

Our vision

  • That every unpaid carer in Surrey is heard, valued and supported. 

A carer is someone of any age who provides unpaid support to family or friends who could not cope without this help. This could be caring for a relative, partner or friend who is ill, frail, disabled or has mental health or substance misuse problems.

Our mission

Our mission is to:

  • Be a carer-led organisation & putting unpaid carers first
  • Deliver high quality & innovative services
  • Improve carers’ wellbeing
  • Amplify the voice of carers to influence change
  • Support carers to understand their rights and choices
  • Collaborate with partners to encourage best practice in carer support
  • Promote awareness of carers & their value in society

Our values

We have values that we work to. These are:

  • Focus – make a difference to our unpaid carers’ lives
  • Inclusion – accessible to everyone in the community
  • Respect – treat everyone with compassion and understanding
  • Excellence – strive for continuous improvement and best practice
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