Our vision, mission and values

Our vision, mission and values

We are a charity for carers, led by carers, with a clear vision and mission.

Our vision

Our vision is to enable all of Surrey’s (unpaid) carers to have a voice, and access support to improve their quality of life and wellbeing.

A carer is someone of any age who provides unpaid support to family or friends who could not cope without this help. This could be caring for a relative, partner or friend who is ill, frail, disabled or has mental health or substance misuse problems.

Our mission

Our mission is to:

  • Give carers a voice
  • Be a carer-led organisation
  • Deliver innovative carers services to the highest standard
  • Support carers to understand their rights and choices
  • Work in collaboration with statutory and voluntary partners

Our values

We have values that we work to – CARERS. These are:

  • Commitment – strive for excellence, continued improvement and best value
  • Accessible – reach out to carers and embrace differences
  • Respect – treat people with dignity and understanding
  • Empathy – communicate sensitively with people and in a way which empowers them
  • Recognition – value people’s strengths, knowledge, potential and support their rights
  • Service – be of benefit to carers, our partners and each other