Training for people working with unpaid carers

Training for people working with unpaid carers

Whether you work in health, social care or the independent/voluntary sector, it’s vital that you are Care Act compliant, and keep up to date with new thinking and best practice in working with and supporting carers.

Action for Carers’ workshops

Action for Carers run two free courses for professionals to better understand how to identify, support and refer carers. They are open to any professional in Surrey who is involved directly or indirectly with any form of service, support or intervention to ensure good practice in working with clients and families.

We have been running these courses for over 20 years, providing a thought-provoking insight into the difficulties unpaid family carers face in looking after a relative or friend.

COVID adding further pressure

Although the Care Acts in 2014 put in place stronger duties on both local and health authorities to support carers, latest research reveals there is still some way to go in ensuring carers are recognised and get the support they need. Carers are facing even greater challenges with the Covid pandemic – under huge pressure to provide more care to their older, sick or disabled family or friends.

Whether you work in health, social care or the independent/voluntary sector, it is therefore vital to ensure you are Care Act Compliant, keeping up to date with new thinking and best practice in working with carers, and fully informed on how to support and advise carers in these difficult times.

Quality of presentations high and well thought out workshops.

Professional participant

Because Carers Count

This day workshop offers:

  • insight into carers’ lives, their need for equality of opportunity and support
  • latest facts and figures about carers and the impact of caring
  • first-hand accounts from carers about the difficulties they face and how they would like to be supported
  • an understanding of how to establish effective relationships with carers and an appreciation of their viewpoint
  • details of the services available for carers in Surrey

Sessions are facilitated by a professional trainer who has worked extensively with carers, alongside a carer who will share their experiences and bring their own perspective to the session. Places are limited so it is advisable to book early.

Full details: Because Carers Count

A really useful, informative, thought provoking and emotional day.

Professional participant

Next course dates – 2022

  • Tuesday, 25 January – 10am-3pm
  • Wednesday, 23 February – 10am-3pm
  • Thursday, 10 March – 10am-3pm

To book

To book your FREE place, please call 01883 626264 or [email protected]


Think Carer, Think Family

This half-day workshop follows on from ‘Because Carers Count’ (or the e-learning ‘Carer Aware’ course). It gives attendees an understanding of how to support carers of all ages, by developing a whole family, personalised and strengths-based approach.

It covers:

  • The importance of taking a ‘whole family’ approach
  • The impact of caring upon young carers and its effect on their life chances
  • The legal rights of young carers and adult carers in relation to the Care Act and Children & Families Act
  • The role of the NHS and other key stakeholders in supporting adult and young carers including relevant local policies and toolkits including social prescribing
  • Best practice in developing personalised support for carers and families at all stages of their journey.

Full details: Think Carer, Think Family

Next course dates – 2022

  • Monday, 31 January – 9.30am-1pm
  • Tuesday, 1 March – 9.30am-1pm
  • Tuesday, 15 March – 9.30am-1pm

To book

To book your FREE place please, call 01883 626264 or email [email protected] 


Surrey County Council

Surrey County Council, working with Action for Carers, have two e-learning courses, aimed at raising awareness for anyone working with carers. Carers Aware and Young Carers Aware provide a first look at some of the issues carers face, with facts about their role and rights. If you are a social care professional working in Surrey you can access the course via your workplace intranet.

Other professionals can access them here.

Surrey Skills Academy

This is a ‘single point of information’ for access to a wide range of training and learning opportunities including courses, information and signposting to partner and other organisations. You can find more information at the Surrey Skills Academy website.

For schools

For those working with young people, our Surrey Young Carers team have a wealth of knowledge and experience and can deliver training to schools and other organisations on young carers’ issues.

Contact 01483 568269 or email us at [email protected] to find out more.

You can also find out more about the support we offer to schools here.

For colleges and universities

We work with colleges and universities to support students who are carers. Additionally, we present to key groups, including medical and nursing students, about the role of the carer at the University of Surrey. Please get in touch to find out more.

Refer a carer to us

If you work with carers you can easily refer them to our services with this straightforward form.

Refer a carer