Adult Carer Activities and Engagement Coordinator
Adult Carer Activities & Engagement Coordinator
Multiple Opportunities Available | Adult Services Team
Help Adult Carers Connect, Thrive and Feel Supported Across Surrey
Are you passionate about bringing people together, building community connections and making a real difference to people’s lives?
At Action for Carers Surrey, we support unpaid carers across Surrey who dedicate their time to caring for family members, friends and neighbours. We’re looking for enthusiastic, organised and people-focused individuals to join our Adult Engage & Connect team as Adult Carer Activities & Engagement Coordinators.
This is an exciting opportunity to play a key role in developing and delivering a varied programme of activities, support groups and events that help carers access support, reduce isolation and improve wellbeing.
As well as organising and delivering activities, you’ll build relationships within local communities, raise awareness of available support and encourage more carers to engage with our hubs, activities and wider services.
What will I be doing?
You will:
- Plan, coordinate and deliver activities, support groups and events for adult carers.
- Build awareness of Action for Carers Surrey services within local communities.
- Increase carer engagement with local hubs, activities and support opportunities.
- Work directly with carers to understand their interests and needs.
- Develop relationships with community organisations, venues, facilitators and local partners.
- Support the promotion and evaluation of activities and events.
- Work collaboratively with colleagues to ensure countywide coverage and support.
Where will I work?
This is a community-based role covering local hubs across Surrey.
We currently operate eight core hubs across:
- Guildford
- Woking
- Camberley
- Addlestone
- Hersham
- Epsom
- Redhill
- Oxted
Successful candidates will typically support two hub locations, alongside occasional activities and events elsewhere in Surrey as required.
Travel across the county may occasionally be required to provide team cover and support events.
What does a typical month look like?
Each Coordinator will:
- Deliver regular Coffee & Chat sessions and themed wellbeing activities.
- Coordinate a minimum of eight activities, groups or events each month.
- Work closely with carers to encourage participation and ongoing engagement.
- Support the smooth planning, delivery and evaluation of activities.
- Build local networks to increase awareness of our services.
Activities may include:
- Wellbeing workshops
- Support groups
- Information sessions
- Social activities
- Guest speaker events
- Creative activities
- Community outings
- Specialist activities such as outdoor and leisure experiences
Working Hours
We have 72 hours available in total and are keen to hear from candidates interested in different working arrangements.
We welcome applications from people seeking:
- Full-time opportunities (36 hours per week)
- Part-time opportunities (18 hours per week)
Our operational preference is for multiple part-time appointments to provide flexibility and local coverage, but we are open to discussing different arrangements with exceptional candidates.
Please note This role requires flexibility and includes:
- Daytime working
- Regular planned Saturday working
- Occasional evening working
For part-time (18-hour) roles, this typically includes two Saturdays per month (9-1:30pm).
For full-time roles, candidates should be available to work every Saturday (9-1:30pm), with time managed across the working week.
All weekend and evening commitments are planned in advance wherever possible.
What are we looking for?
We’re looking for people who:
- Have experience coordinating activities, events, groups or community projects.
- Are confident engaging with a wide range of people.
- Can build positive relationships and encourage participation.
- Are organised, proactive and self-motivated.
- Have excellent communication and interpersonal skills.
- Are comfortable working independently and as part of a team.
- Share our commitment to supporting unpaid carers.
Experience gained within community services, health and social care, charities, customer-facing environments, events, wellbeing services, volunteer management or engagement roles would be highly beneficial.
Why Join Us?
At Action for Carers Surrey, you’ll be part of a friendly, supportive team dedicated to improving the lives of unpaid carers across the county.
Our Benefits Include:
Generous annual leave – 28 days plus Bank Holidays for full-time colleagues, rising to 31 days with length of service.
Company sick pay from day one – Because your wellbeing matters.
Paid carers’ leave – Recognising and supporting colleagues with caring responsibilities.
Paid volunteering leave – Up to two days per year to support a cause that matters to you.
Personal celebration day – An additional paid day to celebrate a birthday, family milestone or other special occasion.
HSF Health Plan membership – Including healthcare support, Perkbox discounts and rewards, and access to an Employee Assistance Programme.
Flu jab reimbursement scheme – Helping you look after your health and wellbeing.
Blue Light Card membership – Offering discounts on a wide range of goods and services
Employee payroll loan scheme – Providing support with unexpected expenses when needed.
Pension scheme – With Smart Pension, helping you plan for your future.
Bringing people together – Including our annual employee conference and summer social event, giving colleagues opportunities to connect, collaborate and celebrate our collective impact.
Staff Carers Group – Offering connection, understanding and peer support from colleagues who have caring responsibilities.
Our Commitment to Safeguarding
At Action for Carers Surrey, we are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and we expect all staff and volunteers to share this commitment.
Please note: Any offer of employment will be subject to a satisfactory Enhanced DBS check, satisfactory references, verification of your identity and right to work in the UK, and confirmation of relevant qualifications where required.
How to Apply
To apply, please submit your CV and a covering letter to [email protected]
As part of your covering letter, please answer the two questions below;
Q1: Creating an Engaging Offer for Carers
Adult carers come from a wide range of backgrounds, ages and caring situations. If you were responsible for developing a programme of activities within your local area, what types of groups, events or wellbeing opportunities would you offer, and how would you ensure they appealed to a diverse range of carers?
We’re interested in hearing your ideas, creativity and understanding of the differing needs and interests of carers.
Q2: Delivering an Excellent Carer Experience
Describe what a successful Engage and Connect Hub or community activity would look like to you. How would you create a welcoming, inclusive and supportive environment while ensuring carers achieve meaningful outcomes from attending?
We’re looking for evidence of your facilitation style, approach to inclusion and focus on delivering positive outcomes for carers.
We recommend a maximum of 400 words per question, to help you provide focused and relevant responses.
Please note: Applications will be assessed on both your CV and your responses to the questions, so we encourage you to provide specific examples where possible.
Apply Early!
If you’re looking for an immediate opportunity, we’d particularly love to hear from applicants who are available for interview and able to start work promptly, subject to the successful completion of our recruitment checks.
Applications will remain open and will be reviewed as they are received, with interviews being arranged throughout the recruitment period.
We encourage early applications and reserve the right to close this vacancy if we receive a high volume of suitable applications.
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