0303 040 1234
Training for people working with unpaid carers

Training for people working with unpaid carers

Free online courses for professionals in education, health, social care and community settings to identify and support unpaid carers

Training for Surrey professionals supporting carers

Action for Carers run free online courses for people working in Surrey to better understand how to identify, support and refer carers.

Our training has been running for over 20 years, giving attendees practical tools, legal insight and a powerful understanding of carers’ lived experiences.

Who is the training for?

Open to anyone working in Surrey involved in supporting adults or families – whether directly or indirectly – including those working in:

  • Education
  • Health
  • Social care
  • Voluntary and community sectors

Please note: we also offer specialist sessions for schools focused on identifying and supporting young carers – see here for more details.

Why does this training matter?

The Care Act 2014 places a duty on local and health authorities to recognise and support carers, but research shows many are still not identified or given the help they need.

Carers face huge pressure, with significant impacts on their physical and mental wellbeing, finances and family life.

Our courses help ensure your organisation is Care Act-compliant, up to date with best practice, and equipped to support carers effectively.

We offer two levels:

  • Because Carers Count offers a general introduction to carers’ rights and needs and your obligations, as well as how to signpost and refer for further support. See details below. 
  • Carers Rights in Action covers carers’ concerns in more detail, with a closer look at the law, as well a more in depth look at Carers’ Assessments, the Triangle of Care, Safeguarding, Confidentiality and more. See details below. 

Please note we can also provide tailored training on request, for example for GP Practice staff.

Quality of presentations high and well thought out workshops.

Professional participant

Because Carers Count: what you’ll learn

Our training offers a thought-provoking insight into carers’ lives and practical steps to improve support. Topics include:

  • Understanding carers’ experiences and the impact of caring
  • Latest facts, figures and research
  • First-hand accounts from carers
  • Building effective relationships and taking a whole-family approach
  • Supporting young carers and improving life chances
  • Legal rights: the Care Act and Children & Families Act
  • The role of the NHS and local partners
  • Local policies and toolkits, including social prescribing
  • Best practice for personalised carer support
  • Overview of carer services in Surrey

Because Carers Count: dates and times

All sessions run online, so please pick your date, and click on the link to book via Eventbrite. Any questions about your booking, please email [email protected]

A really useful, informative, thought provoking and emotional day.

Professional participant

Carers Rights in Action: what you’ll learn

  • Tools to understand the needs and concerns of a carer and what to do next
  • Carers’ law – what you need to know
  • Carers’ rights – outlined in detail
  • Carer Assessments – the benefits and how to help a carer understand them
  • Triangle of Care – the benefits for all involved
  • Confidentiality and information sharing – involving carers in conversations
  • Safeguarding – what to consider if you are submitting for a carer or cared for

Carers Rights in Action: dates and times

All sessions run online, so please pick your date, and click on the link to book via Eventbrite. Any questions about your booking, please email [email protected]

Training for Schools and Colleges

Our Young Carers team offers specialist training to help school and college staff identify and support young carers.

Sessions include practical tools, awareness workshops, and assemblies.

Training for school staff

Call 0303 040 1234 or email [email protected] to find out more.

You can also find out more about the support we offer to schools here.

For Universities

We work with colleges and universities across Surrey to support student carers and raise awareness with staff and student bodies.

Our team also presents to key groups including medical and nursing students at the University of Surrey on carers’ roles and needs.

Please get in touch to find out more.

Refer a carer to us

If you work with carers you can easily refer them to our services with this straightforward form.

Refer a carer
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