Mental Health Carers Support Adviser - Families

full-time, 36 hours per week
Astolat, Burpham, Surrey, GU4 7HL

About the role

£28,385 to £29,713 dependent on experience 

We have a brand new Carers Support Adviser role, supporting and advocating for family members who are looking after people with mental health conditions.  This includes young carers (aged under 18).

As well as providing bespoke support to families, you will engage with professionals and the wider community, raising awareness about specific caring challenges.

Key responsibilities

Full duties are included in the job outline, key responsibilities include:

  • To provide information and/or advice, guidance, signposting and advocacy to adult carers and young carers
  • To support carers and families in a suitable location, this may include carers own homes, hubs, other community and public settings, and via other means such as by telephone or virtually.
  • To enable carers who are looking after a person with mental health issues to meet other carers.
  • To facilitate and support initiatives for carers of all ages including carers networks and support groups.
  • To deliver training events for carers.
  • To deliver training seminars and other awareness raising activities to professionals, over zoom or face-to-face about  supporting the whole family.
  • To maintain up to date awareness of provision of external services related to mental heath and substance abuse, in order to provide signposting and advocacy services for carers, and to contribute to internal & external information points.

About you:

You will:

  • Have experience of working with and advocating for adults and families
  • Have effective practice in safeguarding adults and children at risk
  • Have an awareness of issues for carers of people with mental health conditions, an understanding of the Care Act and knowledge of continuing healthcare
  • Have relevant experience in supporting the whole family.
  • Have experience of initiating contact and forming good working relationships with health professionals
  • Be confident to deliver and facilitate training and information sessions to professionals both in person and over video conferencing
  • Have good IT skills
  • Be confident in updating carer records

About us

Action for Carers Surrey has a vision ‘that every unpaid carer in Surrey is heard, valued and supported.’ We are a committed, local charity determined to make a difference to young and adult carers across Surrey.

Our values are Focus, Inclusion, Respect and Excellence.  By keeping to our values, we are able to provide an innovative, high quality and compassionate service to carers in every community in Surrey, making a real difference to their wellbeing.

We offer our staff a friendly, supportive, flexible workplace and are committed to welcoming applicants from a wide range of backgrounds as well as supporting staff who have their own caring responsibilities. To this end, we offer staff a weeks paid carers leave.  We also provide a generous holiday entitlement, starting at 28 days plus bank holidays, an employee assistance programme, pension and opportunities for development and training.

 To apply

To apply, submit an application form to [email protected].

To arrange an informal chat about the role, email [email protected].

Please note we may interview prior to the closing date, so apply today!

Download job description Download job application
Not found