Important information for Surrey's carers during the coronavirus outbreak

Important information for Surrey's carers during the coronavirus outbreak

Here you will find information on the important aspects of your caring role during the outbreak including things like shopping and protecting yourself from scams.

All the important things you might need help with now

Here you will find links to all the important information you may need to access during the coronavirus outbreak.

This includes information on shopping, protecting yourself from scams and what you need to do now to help be prepared for the current situation.

Remember!

We are still open, if you need to talk to someone you can call us on 0303 040 1234, or email CarerSupport@actionforcarers.org.uk. You can also text us on 07714 075993. We can also support you with a video chat (via Zoom).

Our partner Surrey carer charity, Crossroads, is also open and able to support you, including getting your shopping, prescriptions etc for you.

You can also call the Surrey Community Helpline on 0300 200 1008 – they will be able to help with supplies and deliveries if you are unable to manage them yourself. Full details on Surrey County Council’s website. If you are deaf or hard of hearing, their SMS is 07860 053465. There is also a Textphone (via text relay) facility via 18001 0300 200 1008 and a Sign Language Video Relay service. This Surrey County Council page outlines their support for carers at this time – and there’s further guidance here.

More information

Follow the links below to access updates on things like shopping and protecting yourself from scams.

shopping trolley

Shopping information

Here you will find information on the supermarkets and how they are supporting vulnerable people (and their carers) during the coronavirus outbreak.

worried woman using laptop

Scam awareness

Unfortunately the coronavirus outbreak has seen a rise in the number of criminals seeking to take advantage of the vulnerable. Here you will find information on how to protect yourself from the common scams and how to report incidents.

Mother and new baby post C-section

Hospital visiting

Find out the specific details of visitor restrictions, and links to all of Surrey's hospitals during the coronavirus outbreak.

Register

If you're a carer in Surrey, don't forget to register with us (for free) to access support and advice - we remain open during the coronavirus outbreak and are able to help you through this tough time.

Register with us